Frequently Asked Questions

No. Items must fit inside the garbage can with the lid able to close. Extra bags or items placed on the ground are not collected.

Place cans at the curb the night before your service day, or no later than early morning on collection day, to ensure you do not miss the route.

Place the can on level ground with the wheels against the curb (or near the edge of the roadway), leaving space between cans and keeping them clear of cars, trees, and mailboxes.

First, confirm it was your scheduled collection day and that the can was out and accessible. If it was, contact us as soon as possible so staff can review the route and determine next steps.

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Bulky items are typically not collected with weekly curbside service. Many residents use a landfill voucher (once per year) or rent a trailer for bulk disposal. If you are unsure, contact us with the item type and address for guidance.

HDPE is high-density polyethylene, commonly labeled #2 plastic (example: milk jugs and some detergent bottles). See our recycling guidance for acceptable materials.

• How to Recycle

Most recycling programs require recycling to be loose (not in plastic bags). If you are unsure what applies to your area, follow the “How to Recycle” instructions or contact the District.

Contamination can cause loads to be rejected and may lead to a warning tag. Use the recycling guidelines to prevent contamination.

• How to Recycle

Yes—empty and lightly rinse containers to reduce odors and contamination. They do not need to be spotless.

Request online. Fees and terms are listed on the current fee schedule.

• Request a Green Waste can
• Current Fee Schedule (PDF)

Green waste is for yard debris (example: leaves, grass clippings, small branches). Do not place garbage, rocks, dirt, or construction debris in green waste.

Green waste service is seasonal (typically mid-March to mid-December). Dates and costs are listed in the fee schedule and program information pages.

Fees vary by service and optional subscriptions. Use the current fee schedule for the most up-to-date rates.

• Current Fee Schedule (PDF)

Garbage disposal costs are higher than recycling or green waste processing. If you regularly overflow, green waste service may help reduce garbage volume.

• Request a Green Waste can

Late fees may accrue. Unpaid balances may be certified as delinquent and added to property taxes as allowed by policy, including an administrative fee when certified.

Yes, if the payment coupon/account information is included so the correct account is credited. The property owner remains responsible for ensuring the bill is paid.

Salt Lake County Treasurer programs may reduce property taxes and related fees for qualifying residents. Contact the Treasurer’s Office for eligibility details.

• Salt Lake County Treasurer
• Phone: (385) 468-8300

Normal wear-and-tear repairs/replacements are typically provided at no charge. Lost, stolen, or owner-damaged cans may have a replacement cost.

• Report Broken Cans

Yes. Fees and options (new vs. refurbished) are listed in the program request form and fee schedule.

• Refurbished / New Can Request

Contact us as soon as possible with your address and service day. Staff will document the report and advise on replacement options and timing.

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SCRP is an area-based program offering temporary container service at scheduled times, with limited reservations. Reservations open by area/zone and are first-come, first-served.

Early Bird eligibility depends on your program rules for the year (example: residents who did not receive a container the prior year). Your postcard and the SCRP page will indicate your eligibility and reservation dates.

Some areas use postcards to communicate eligibility and reservation timing. If you did not receive a postcard, contact us with your address so we can confirm your area/zone and program timing.

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The landfill voucher program provides an annual fee waiver opportunity for qualifying residents (once per year). Voucher rules and redemption steps are provided on the voucher page.

If you want, add your official voucher page link here: Landfill Voucher Program

Yes. Trailer rental availability, pricing, and rules are provided on the trailer program page. Contact us if you need help choosing the right option.

If you want, add your official trailer page link here: Rent-A-Trailer Program

No. Health and sanitation requirements apply to properties in the service area, and the District is obligated to provide collection service as designated by the city/metro township/county.

Basic services generally include weekly garbage and recycling collection and access to certain programs. See the Basic Services page for the full list.

• Basic Services Package

If a holiday falls on a scheduled collection day, collections are typically delayed one day for the remainder of the week (including a Saturday collection). Normal collection resumes the following week.

If you want, add your official holiday schedule page link here: Holiday Collection Schedule

Use our Contact form or call the office. For broken carts, use the Report Broken Cans form.

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• Report Broken Cans

On January 1, 2013, the former Salt Lake County Sanitation operations became the Wasatch Front Waste & Recycling District, governed by a Board of Trustees representing the service areas.

• About Us