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Residential Service Request

Refurbished Can Request / New Can Request

This request is for replacing an existing can only. It is not used to start new service. Please review the options below before submitting your request.

Request Types

Choose either a new can or a refurbished can replacement request.

Fee Amount

New can replacement requests are $70. Refurbished can replacement requests are $40.

Existing Service Only

This form is only for replacing a can already assigned to the service address. It is not for starting new service.

Important: If you are a renter or tenant, please have the homeowner submit this request.

Who is submitting this request?

Homeowner Submission Required

This form must be submitted by the homeowner. The name on this request must match the deed or property ownership record for the home. If you are a renter or tenant, please have the homeowner or landlord submit this form.

Select Request Type
Select one request type.
Select Can to Be Replaced
Select one can type.
Fee Acknowledgment:
By submitting this form, you acknowledge and agree to the replacement fee based on the request type selected:
  • New Can: $70
  • Refurbished Can: $40
Full Name
If you are a tenant or renter, please ask the homeowner to complete this request.

How to enter your address

  • Start by entering the first four numbers of your home address into the designated field.
  • Select your address from the list.
  • If your address does not appear right away, continue typing one additional character at a time until your address is listed.
  • Example: 1234 S
This address will not auto-populate. The address must be entered in full.
Sign above

Important

Your existing can must be retrieved before a new or refurbished can can be delivered.

If you have more than one can at your address, clearly identify the can to be replaced by:

  • Attaching a note that reads “Take this one”, or
  • Placing an X on the can using tape.

Please place the can in a visible and accessible location, preferably off the street. You may continue using the can until it is replaced. Replacement typically occurs within 1–14 business days.