Report Broken Cans

Indicates required field

Residential Service Request

This service is provided free of charge for WFWRD customers. Complete the form below to report broken or damaged cans, and the Cart Team will repair or replace the damaged can as soon as possible.

What to Report

Select the can type and the damaged part for each can that needs repair or replacement.

Address Confirmation

Enter and confirm the service address carefully so the Cart Team can locate the correct property.

Service Timeframe

The Cart Team typically visits within 1 to 14 business days to repair or replace damaged cans.

Important: Place the damaged cans in a visible and accessible location near the street so the Cart Team can service them.

You may continue using your cans until the Cart Team arrives, as long as they can still be safely used for collection.

Broken Green Waste Can (Compost)

Body of can

Lid / hinge

Wheel

Broken Garbage Can (Black)

Body of can

Lid / hinge

Wheel

Broken Recycle Can (Blue)

Body of can

Lid / hinge

Wheel

Broken Glass Recycle Can (Gray)

Body of can

Lid / hinge

Wheel

Full Name

First

Last

Service Address

How to enter your address

Enter the first four numbers of your address. A dropdown list will appear.
Select your address from the list.
If your address does not appear, continue typing one character at a time.
Example: 1234 S

Re-Enter Full Address

This address will not auto-populate. The address needs to be entered in full.

City

Phone Number

Email Address

How many garbage cans (black) do you have?

How many recycle cans (blue) do you have?

How many green waste cans (green) do you have?

Signature

Sign above

Service Instructions

The Cart Team will visit your location within 1 to 14 business days to repair or replace your cans.

Place cans in a visible and accessible location near the street.
The team cannot retrieve cans from behind gates, fences, or other barriers.
You may continue using your cans until the team arrives. This will not affect regular collection service.

Thank you for your patience and cooperation.