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Report Broken Cans

This service is provided free of charge for all WFWRD customers. Please complete the form below to report broken or damaged cans. Our cart team will repair or replace the damaged can as soon as possible.

Report a broken Green Waste can (compost can)
Report a broken Garbage can (black can)
Report a broken Recycle can (blue can)
Report a broken Glass recycle can (gray can)
Name
How to enter your address:

  • Enter the first four numbers of your address. A dropdown list will appear.
  • Select your address from the list.
  • If your address does not appear, continue typing one character at a time (for example: "1234 S").
Re-Enter Full address
This address will not auto-populate. The address needs to be entered in full.
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Service Instructions

Our cart team will visit your location within 1 to 14 business days to repair or replace your cans.

  • Place cans in a visible and accessible location near the street.
  • Our team cannot retrieve cans from behind gates, fences, or other barriers.
  • You may continue using your cans until our team arrives. This will not affect regular collection service.
Thank you for your patience and cooperation.