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Report a Broken Can

Select the damaged can and complete your contact information. Repair or replacement is free for WFWRD customers.

1. Report damage Select the can and damaged part.
2. Add your information Enter your address and contact details.
3. Leave the can accessible Service may take 1–14 business days.
Before you submit: Place the damaged can where it is visible and accessible near the street. Do not place it behind a gate or fence. You may continue using it until the Cart Team arrives if it is safe to use.

1. What is broken?

Check every damaged part that applies. Skip any can type that is not damaged.

Black garbage can
Select all damaged parts.
Blue recycling can
Select all damaged parts.
Green waste can
Select all damaged parts.
Gray glass recycling can
Select all damaged parts.

2. Your information

Enter the information for the property where the damaged can is located.

Start typing the street number, then select the correct address from the list. Example: 1234 S
Enter the street address and city again so we can confirm the correct property.

3. Number of cans at the property

Enter the total number of each can type you currently have. Enter 0 if you do not have that type.

4. Confirm and submit

Sign below to confirm that the information in this request is correct.

Use your mouse or finger to sign.