The homeowner must submit this request. Use this form to report a lost or stolen can. Once reviewed and processed, the Cart Team will deliver the replacement can within 1 to 14 business days.
This request must be submitted by the homeowner of record for the service address.
You must select and agree to one replacement fee option before submitting this request.
Once reviewed and processed, the replacement can is typically delivered within 1 to 14 business days.
Important: If you select the discounted stolen-can option, a police report must be uploaded before the request can be processed.
This form must be submitted by the homeowner. The name on this request must match the deed or property ownership record for the home. If you are a renter or tenant, please have the homeowner or landlord submit this form.
Please select one missing can type and one replacement fee option listed below.
Additional Can Billing Notice: If a lost or stolen can is later found and there are additional cans at the property, WFWRD reserves the right to back-bill for the additional can(s). You are responsible for contacting us to have any extra can picked up. If the original can is found and WFWRD is not notified, additional charges may apply.
Processing Notice: Once the request is reviewed, if all information matches the account and the account is not past due, the request will be processed. Your replacement can should arrive within 1 to 14 business days.